Using AI for the right things

AI Strategy

With any tool, knowing the purpose of its use is vital. And with AI, this is even more important. After decades where we have made enormous efforts to introduce well-defined processes and rules into everything we are doing, we are inviting the uncertainty of systems that are not built on linear “IF…THEN” into our business.

Thus, matching what we do with where AI can improve it, or identifying new ways of doing business with the help of AI, is the first essential step in successful AI implementation. Too many rushed attempts of “Let’s use AI” have already led to nothing other than cost, confusion and bad experiences.

9senses can help with the process of defining those goals. We know very well what AI can and cannot do, and we have decades of hands-on experience in managing and supporting businesses. This enables us to bring those two elements together. And we also don’t shy away from discouraging AI use where it doesn’t fit.

Photo by Andy Kelly on Unsplash

Defining a strategic AI portfolio

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Identify strategic opportunities

Initially, it is important to identify business areas where AI can help improve the business or save cost – or the identification of new business opportunities with AI.

Develop solid business/use cases

Next comes developing valid business cases around the use of AI, realistically matching business needs with AI potential and evaluating their cost and benefits.

Establish an AI initiative portfolio

Among the many options of using AI to improve a business, keeping and managing a portfolio continuously helps setting priorities in a rapidly shifting environment.

Strategic technology monitoring

Even more than most other business enabling techno­logies, AI is quickly evolving. Keeping track of new possi­bilities, but equally of expe­riences around failures pro­vides insights.

9senses has the necessary business experience to quickly help you in all these fields, coming from decades of management and consulting experience. And we know exactly what AI can and cannot do, helping you find clarity in this fast-changing environment.